Terms of service
Terms of Service
Welcome to Melssentials. By visiting our website or purchasing from us, you agree to the following terms.
Products and Availability
All products are subject to availability. Because many Melssentials products are handcrafted, slight variations in appearance, color, or finish may occur and are part of the handmade nature of the product.
Product Information
We make every effort to display product descriptions, fragrance notes, photographs, and pricing as accurately as possible. Colors and appearance may vary slightly depending on your screen or device.
Orders
We reserve the right to refuse, limit, or cancel an order if we believe there has been an error in pricing, product availability, payment information, suspected fraud, or misuse of our website. If we cancel an order after payment has been received, the applicable amount will be refunded.
Pricing and Payment
Prices are listed in U.S. dollars and may change without notice. Applicable sales tax and shipping charges will be shown at checkout.
Shipping and Delivery
Estimated shipping and delivery times are provided as a convenience and are not guaranteed. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, or circumstances outside our control may occur.
Returns and Refunds
Returns, refunds, exchanges, damaged items, and cancellations are governed by our Return & Refund Policy.
Candle and Product Safety
Customers are responsible for following all safety instructions and warnings provided with our products. Candles should never be left burning unattended and should be kept away from children, pets, drafts, and flammable materials. Use all Melssentials products only as directed.
Personal Information
Your use of this website and any personal information you provide are also governed by our Privacy Policy.
Intellectual Property
The Melssentials name, branding, product descriptions, photographs, graphics, and other original website content may not be copied, reproduced, or used for commercial purposes without permission.
Limitation of Liability
To the fullest extent permitted by law, Melssentials is not responsible for indirect, incidental, or consequential losses arising from the use or misuse of our products or website. Nothing in these terms limits any rights or protections that cannot legally be waived.
Changes to These Terms
We may update these Terms of Service from time to time. The version posted on our website will be the current version.
Contact Us
If you have questions about these Terms of Service, please contact us through the contact form on our website.